Terms & Conditions

1. Agreement to Terms

By downloading, accessing or using the My Day My Way® – Communication in Care application (the 'App') and associated services (the 'Services'), you agree to be bound by these Terms and Conditions. If you do not agree to abide by the above, please do not use this service.

2. Use Eligibility

You represent and warrant that you are at least 18 years old and have the legal authority to enter into this agreement. You agree to use the App and Services in compliance with all applicable laws and regulations, including disability care and privacy legislation.

3. License and Use

My Day My Way grants you a limited, non-exclusive, non-transferable license to use the App and Services solely for the purpose of managing and coordinating care in accordance with NDIS and disability support frameworks. You may not reproduce, distribute, or transmit the App or Services without our prior written consent.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account. You are responsible for ensuring that all information you provide and all participant data logged through the App is accurate, complete, and in compliance with privacy and care legislation.

5. Participant Information

All participant information managed through the App is subject to strict privacy and security protocols. You agree to collect, store, and use participant information only with appropriate consent and in accordance with the Privacy Act 1988 (Cth), disability care regulations, and NDIS requirements. You remain responsible for ensuring the lawful collection and use of all participant data.

6. Limitation of Liability

To the extent permitted by law, My Day My Way shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App or Services, including loss of data, loss of profits, or business interruption. Our total liability shall not exceed the amount you have paid for the Services in the past 12 months.

7. Disclaimer of Warranties

The App and Services are provided 'as is' without warranties of any kind, either express or implied. We do not warrant that the App will be error-free or uninterrupted. While we design the App to support NDIS compliance, we make no guarantees regarding compliance outcomes.

8. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the App following the posting of revised Terms and Conditions means that you accept and agree to the changes.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms and Conditions. Upon termination, your right to use the App and Services will immediately cease.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts located in Queensland.